(860) 740-6562
Welcome to the support center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.
Check Ticket Status
We provide archives and history of all your support requests complete with responses.
Computer Services info
On average computer repairs take 1-3 days depending on their complexity. Computer repairs that require the ordering of parts that are not stocked, take 3-5 business days with the same day shipping option available. We perform work the same day we receive the part and you can expect it to be done by the end of that day.
All services are guaranteed for 60 days. You can either drop your computer off or we will come out to you and help you in the comfort of your own home.